Loopwell is missing from the answers its buyers read.
Who AI recommends in your category
AI named Loopwell in 3 of 30 answers and never recommended it. Guidepath was named in 24.
Buyers asking ChatGPT, Perplexity or Google AI Overviews about onboarding tools almost always get Guidepath, Tourly and Stepwise. Loopwell appears only on niche questions, near the bottom of the list.
You vs the competitors AI picked
We found these competitors in the answers themselves, not from a list you gave us.
| Brand | Visibility | Recommended | Avg. position |
|---|---|---|---|
| Guidepath | 50% | 1.4 | |
| Tourly | 23% | 2.3 | |
| Stepwise | 20% | 2.6 | |
| Pathly | 10% | 3.1 | |
| Loopwell (you) | 0% | 4.3 |
Visibility = answers naming the brand ÷ 30. Recommended = answers that advise choosing the brand ÷ 30. Average position counts only answers where the brand appears.
Named once, in 5th place, on a question about checklists.
Your best engine. It cites your Capterra profile, which is out of date.
Not named at all. Overviews lean on G2 and Guidepath's own blog.
The 10 questions, engine by engine
Typical questions buyers in your category ask. Each cell shows whether you were named, or who came first instead.
| Question | ChatGPT | Perplexity | AI Overviews |
|---|---|---|---|
| Best product onboarding tool for a small B2B SaaS team?Consideration | Not named#1 Guidepath | Not named#1 Stepwise | Not named#1 Guidepath |
| How do I reduce churn in the first 30 days of a SaaS trial?Awareness | Not named#1 Guidepath | Not namedNo vendor named | Not named#1 Guidepath |
| Cheaper alternatives to GuidepathDecision | Not named#1 Stepwise | Not named#1 Stepwise | Not named#1 Pathly |
| Tools for in-app checklists in B2B onboardingConsideration | Named · #5#1 Stepwise | Not named#1 Stepwise | Not named#1 Tourly |
| Guidepath vs Tourly for an early-stage startupDecision | Not named#1 Guidepath | Not named#1 Tourly | Not named#1 Guidepath |
| How to build a product tour without engineersAwareness | Not named#1 Tourly | Not named#1 Guidepath | Not named#1 Tourly |
| Onboarding software that integrates with HubSpotConsideration | Not named#1 Guidepath | Named · #4#1 Guidepath | Not named#1 Guidepath |
| Best user onboarding software in 2026Consideration | Not named#1 Guidepath | Not named#1 Guidepath | Not named#1 Guidepath |
| Lightweight onboarding tool for a seed-stage startupDecision | Not named#1 Stepwise | Named · #4#1 Stepwise | Not named#1 Stepwise |
| Which onboarding tools have the best analytics?Consideration | Not named#1 Guidepath | Not named#1 Pathly | Not named#1 Guidepath |
What AI says about you
Every sentence about Loopwell, checked against your website.
"Loopwell is a newer, lightweight option focused on checklists, with pricing from $49/month."
Wrong price. Your pricing page says $79/month. Perplexity took it from your 2024 Capterra profile.
"Loopwell offers checklists but lacks product tours and analytics."
Out of date. Your changelog shows product tours shipped in March 2026, and no page on your site describes them yet.
"Reviewers mention fast setup and responsive support."
Accurate and positive. It comes from 11 G2 reviews, so more reviews would help.
The pages AI trusts in your category
Most cited pages across all 30 answers, and whether Loopwell appears on them.
- g2.comUser onboarding software categoryYou're not listed
- reddit.com/r/SaaS3 threads on onboarding toolsNot mentioned
- guidepath.comBlog, alternatives and "vs" pagesCompetitor
- capterra.comYour 2024 profileListed, out of date
- saasstackreview.com"12 best onboarding tools" listYou're not listed
- loopwell.ioHomepage and pricingYour site
Numbers are citations across 30 answers. 44 citations in total; the remaining ones are single mentions.
What to fix first
- 1
You're absent from the pages AI trusts most.
The G2 category and one "best tools" list account for 19 of 44 citations, and Loopwell is on neither. Your Capterra profile is cited 6 times and still shows 2024 pricing.
Fix: claim the G2 category listing, update Capterra, and pitch the author of the saasstackreview.com list with a short comparison. - 2
No page answers comparison questions.
3 of the 10 questions are decision-stage comparisons. Guidepath's own "alternatives" and "vs" pages are cited 8 times. Loopwell has no page AI can quote for these questions.
Fix: publish "Guidepath alternatives" and "Loopwell vs Tourly" pages with a direct answer up top, a comparison table, FAQ and schema. - 3
Two AI crawlers are blocked from your site.
A Cloudflare bot rule blocks PerplexityBot, and robots.txt disallows GPTBot. ChatGPT and Perplexity can't read your new pages, so they repeat old third-party data instead.
Fix: allow GPTBot and PerplexityBot, and add an llms.txt file. It's a five-minute change.
AI crawler access
Can AI assistants read loopwell.io?
GPTBotOpenAI, used to train and ground ChatGPTBlocked by robots.txtOAI-SearchBotChatGPT searchAllowedPerplexityBotPerplexityBlocked by CloudflareClaudeBotAnthropicAllowedGoogle-ExtendedGemini and AI Overviews groundingAllowedContent without JavaScriptPricing table renders only in the browserPartialllms.txtSummary file for AI assistantsMissingWhat a pilot would do in the first 4 weeks
We'd fix the access issues first, then go after the questions where Loopwell is closest to being named. AI answers usually shift within 6–8 weeks, and every change gets a before-and-after report.
- Week 1Unblock GPTBot and PerplexityBot, add llms.txt, fix the Capterra profile and claim G2.
- Week 1–2Publish "Guidepath alternatives" and "Loopwell vs Tourly" pages, plus a product tours page.
- Week 2–3Draft answers for the 3 Reddit threads AI cites, a LinkedIn series from the new pages, and a pitch to the list author.
- Week 4Re-run all 10 questions on 3 engines and report what moved.